Terms & Conditions

All goods and services provided by The Vet Centre Northland are on the basis of the terms set out below unless otherwise agreed to in writing.

In the event of any conflict between these terms and any subsequent written contract between The Vet Centre Northland and the Customer, the terms of the subsequent written contract shall prevail.

Terms of Trade for Goods & Services

Any goods supplied by The Vet Centre Northland shall be at the risk of the client from the time of delivery as to any loss, damage and deterioration.

The Vet Centre Northland reserves the right to refuse the return of products for refund or credit. Examples of products that will not be accepted are refrigerated products, some medications, expired, near to expiry, or damaged goods. Where proof of purchase cannot be established, returned product will not be accepted.

Terms of Payment - Companion Animal

Payment for all goods and services is expected at the time of the clinic visit or upon discharge, as stated on the invoice's “Due Date”.

Excluded from these cash terms are farm charge accounts, or those where prior arrangements have been made and approved in writing by management.

Failing payment by the due date as stated on the invoice, penalty interest may be charged from the due date on a daily basis on any unpaid amounts at a rate of 2% per month until payment is made in full.

Terms of Payment - Farm Charge Accounts

Payment for the goods and/or services, unless specified otherwise by The Vet Centre Northland, shall be due on the 20th day of the next month following that in which the goods and/or services are invoiced.

Failing payment by the due date, and without prejudice to any other remedies available to The Vet Centre Northland, penalty interest will be charged from the due date on a daily basis on any unpaid amounts at a rate of 2% per month until payment is made in full.

To apply for a farm charge account with The Vet Centre Northland, contact your local clinic or email the accounts receivable team to request a Client Registration and Credit Application. Eligibility criteria apply.